Retail & eCommerce
One stock figure, every channel, no overselling.
Retail breaks at the seams between channels. The shop sells what the website has already sold, pricing differs by accident, and nobody can say what margin a line actually made. We join the counter, the warehouse and the online store so stock and pricing are decided in one place, and the owner can see what is selling while it is still useful to know.
Common challenges
- Separate stock figures for shop, warehouse and online
- Pricing and offers maintained in several places
- No view of margin by product, channel or period
- Peak-season traffic and fulfilment pressure
How we help
- POS integrated with online store and warehouse stock
- Central catalogue, pricing and promotion management
- Order, shipping and returns workflows in one back office
- Sales and margin reporting across channels
Relevant use cases
Omnichannel stock
A sale anywhere moves the same stock figure everywhere.
Central pricing
Prices and offers set once and applied across channels.
Returns handling
Returns, exchanges and refunds tracked rather than handled ad hoc.
Margin reporting
What actually made money, by product and channel.
Frequently asked questions
We already use a billing package. Can it stay?
If it exposes data or can export on a schedule, often yes -- we integrate around it and leave your counter staff on software they know. We recommend replacing it only when it genuinely cannot share stock, which is the point where the seams start costing money.
How do we avoid overselling during a sale?
By making one system the authority on stock and having every channel ask it, rather than syncing two figures and hoping. We also support buffer stock on fast movers, so a few seconds of lag cannot oversell the last unit.
Can we start with just the online store?
Yes, and it is a sensible first step as long as the stock integration is designed in from the start rather than bolted on later. Retrofitting stock sync into a store built without it is consistently the more expensive path.